Igora is a member of the Rostourism program!
State program of tourist cashback
From January 18 to April 12, 2022, pay with a MIR card for accommodation at Igora resort from January 18 to April 30, 2022 on our website and receive cashback.
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Get cashback up to 20% of the cost of the trip* for stays of 2 nights or more
*The maximum amount of cashback for one payment is 20,000 rubles -
3 easy steps to get cashback for vacation:
- Get a Mir card and register in the loyalty program.
- Select dates of staying (from 2 nights) with a travel period from January 18 to April 30, 2022.
- Pay for your stay with the Mir card on our website from January 18 to April 12, 2022 and receive a refund to the card within 5 working days.
BOOK ONLINE AND ENJOY YOUR HOLIDAY!
BOOK WITH PROMOTION
Frequently Asked Questions and Answers
How can I get a refund for a hotel stay?
- Register on the site and indicate the number of your Mir card.
- Pay for a trip with a card registered in the Loyalty Program from January 18 to April 12, 2022 on the resort website.
Do I have to buy a ready-made tour or can I go on a trip as an independent traveller and book only a hotel?
A state subsidy (cashback) is provided both when you buy ready-made tours from tour operators, and when you organise independent travel and book resort accommodation facilities.
How much government subsidy (cashback) can I expect?
The amount of the state subsidy (cashback) for the hotel accommodation paid under the program depends on the cost of living:
20% of the cost of living (but not more than 20,000 rubles for one tourist service).
20% of the cost of living (but not more than 20,000 rubles for one tourist service).
Can I pay for my stay with Visa, Mastercard?
No, the state subsidy (cashback) is paid only when you pay for the trip with a card of the MIR payment system.
Can I receive a state subsidy (cashback) without registering in the MIR Loyalty Program?
No, the state subsidy (cashback) is paid only to MIR cardholders who are registered in the Loyalty Program of the MIR payment system on the website.
Which bank card should be used to pay for the trip in order to receive a state subsidy (cashback)?
You can pay for the trip with a card from any bank, the main thing is that this card is a card of the MIR payment system.
Can I pay for the trip in cash at the hotel office?
No, you can only pay for your trip on the hotel's website.
Cash payment or payment through a bank terminal at the hotel office is not possible under this program.
Cash payment or payment through a bank terminal at the hotel office is not possible under this program.
What is the maximum government subsidy (cashback) I can receive?
The maximum amount is 20,000 rubles per transaction per card of the MIR payment system. The number of purchases on one card is not limited.
How to get a MIR card and how much does it cost to issue and maintain a MIR card?
The MIR card can be issued at one of the partner banks. Pay attention to the time of production and issuance of the card.
The MIR card is issued by banks free of charge. The cost and conditions of servicing the card must be clarified with the bank.
The MIR card is issued by banks free of charge. The cost and conditions of servicing the card must be clarified with the bank.
Is it possible to pay for the hotel stay in instalments or with different cards?
No, each booking is paid online in full at a time using one MIR card.
Is it possible to pay for accommodation on a partial prepayment, will the state subsidy (cashback) be accrued in this case?
No, accommodation must be paid in full in one payment.
How long does it take for my trip to get a refund?
The trip must be completed between January 18, 2022 and end before April 30, 2022.
Will I have time to receive a state subsidy (cashback) if I do not have a MIR card, and I will apply for it now?
Yes, if you manage to get a card in any bank, register it on privetmir.ru and make a purchase of a trip during the program period.
When you issue a MIR card, take into account the time of production and issuance of the card.
When you issue a MIR card, take into account the time of production and issuance of the card.
Who can receive a government subsidy (cashback)?
Any Mir card holder over 18 years of age. If you are over 14 years old but under 18, then you need to obtain free-form written consent from your legal representative that they allow you to participate in the Loyalty Program.
If I decide to change the hotel after the end of the program, will the state subsidy (cashback) be credited?
If there is no financial refund when you make changes to the paid staying, then the cashback is retained. In the event of a refund of the cost of living, the amount of payment will be returned to your card, and the cashback accrued on the amount of payment will be debited (deducted).
If I decide to cancel my trip, what happens to the refund received? Do I have to refund the Program?
In case of cancellation of the trip, a cancellation of the purchase is issued. The refund of the cost of the trip is made only by bank transfer to the card from which the payment was made.
Under the terms of the Program, the refund for the trip must be returned to the card - this will happen automatically.
Under the terms of the Program, the refund for the trip must be returned to the card - this will happen automatically.
How many people can go?
There are no restrictions on the number of tourists.
What is the minimum and maximum length of stay at the hotel to receive cashback?
Minimum is 2 nights. The maximum number of days is not limited, the main thing is that the trip ends before April 30, 2022.
Can I buy multiple tours or hotel deals during the Program period?
Yes, there are unlimited purchases.
Can I get a refund if I have already returned from a trip?
No, trips purchased outside the Program period are not refundable.
When will I receive a refund?
The state subsidy (refund) is accrued within 5 working days from the date of payment for the trip.
Can I pay for the same stay booking with different cards?
No, each accommodation booking is paid online with one Mir card.
Can I get a refund, paying with a Mir-Maestro, Mir-UnionPay, Mir-JCB co-badged card?
No, refunds are not charged when paying with co-badged cards.
How do I know that the refund has been credited?
This can be checked in the Personal Account on the privetmir.ru website, in the «Hello, World!» mobile application and in the purchase history in Internet banking. If you have activated the SMS notification service from the bank, a message about the accrual of the refund will be sent to your phone.
What should I do if the return has not arrived?
Check the information on the accrual of the refund in the Personal Account on the website privetmir.ru, in the mobile application «Hello, World!» or in the history of purchases in Internet banking.
If more than 5 business days have passed since the purchase, contact Mir support.
If more than 5 business days have passed since the purchase, contact Mir support.
If I don’t have enough funds on my Mir card to pay for my stay, but I have money on cards of other systems, what should I do?
You can replenish the balance of the Mir card in cash or by transfer from a card of another payment system. Check the conditions of transfers between cards with the sending bank.